Thank you for using SuperGPT, operated by Nagorik Technologies Ltd. ("SuperGPT", "Company", "we", "us", or "our").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared with third parties, how AI model providers process information, and the choices available to you.
By using the SuperGPT website, application, or related services, you acknowledge the practices described in this Privacy Policy.
If you have questions or concerns about this Privacy Policy, please contact us at support@nagorik.tech.
When you create or use a SuperGPT account, we may collect:
Your phone number may be used as your unique user identifier and for OTP verification and account authentication.
When you use SuperGPT, we may process the information you submit to the Service, including:
This information is processed so that SuperGPT can provide the AI response or functionality requested by you.
If you upload files such as PDFs, DOCX files, images, or text documents, we may temporarily process and index the contents to provide document analysis and related AI functionality.
Uploaded content is not sold to third parties or used by us for advertising purposes.
We do not intentionally use your uploaded documents or private conversations to train our own AI models without your permission.
Payments may be processed through third-party payment gateways, including mobile financial services and card-payment providers.
We do not intentionally store sensitive payment credentials such as wallet PINs or complete card authentication information on our own servers.
Payment providers may process payment-related information in accordance with their own privacy policies.
We may collect technical information necessary to operate and secure the Service, including:
This information may be used for security, troubleshooting, analytics, service improvement, and fraud prevention.
We may use collected information to:
SuperGPT provides access to AI models operated by third-party technology providers. Depending on the model selected by the user, relevant prompts, uploaded content, and information necessary to process the user's request may be transmitted to the applicable AI provider through secure APIs or other technical integrations.
Our AI model providers may include:
The specific model available to a user may vary according to the user's subscription plan and the availability of the model.
Third-party AI providers process information in accordance with their applicable contractual terms, privacy policies, security practices, and legal obligations.
We may share or provide access to information with third parties where necessary to operate the Service. These third parties may include:
When you submit a prompt or content for processing by a selected AI model, the relevant information may be transmitted to the applicable AI provider so that the requested response can be generated.
Payment-related information may be shared with payment gateways or financial service providers to process purchases, subscriptions, renewals, refunds, and payment verification.
We may use third-party service providers for functions such as:
Such providers receive only the information reasonably necessary to perform their services.
We may disclose information where required by applicable law, court order, regulatory requirement, or lawful governmental request, or where reasonably necessary to protect our rights, users, systems, or the public.
No. SuperGPT does not sell your personal information, chat history, prompts, uploaded documents, or other private user content to third parties for their independent marketing purposes.
We do not permit other companies to search or access your personal information, chat history, prompts, or uploaded content for their own marketing, advertising, or promotional purposes.
We may use our own user/account information to communicate with you about SuperGPT, including service updates, product announcements, and promotional offers, subject to applicable law and your communication preferences.
We may also use third-party tools or service providers to deliver our own communications or marketing campaigns. Where such providers are used, they are not authorized to independently use your personal information for their own marketing purposes.
You may opt out of promotional communications by using the unsubscribe mechanism provided in the communication or by contacting support@nagorik.tech.
SuperGPT does not intentionally use your private chats, prompts, or uploaded documents to train our own AI models without your permission.
Because SuperGPT uses third-party AI providers, information submitted for AI processing may be processed by those providers under their applicable contractual and privacy arrangements.
Users should avoid submitting highly sensitive, confidential, or unnecessary personal information unless it is required for the requested functionality.
We retain account information and service-related data for as long as reasonably necessary to provide the Service, maintain account functionality, comply with legal obligations, resolve disputes, enforce our agreements, and maintain legitimate business records.
Chat history and uploaded content may be retained while your account is active or for the period necessary to provide the applicable functionality.
If you request deletion of your account, we will take reasonable steps to delete or anonymize applicable personal information from our active systems within thirty (30) days, subject to information that must be retained for legal, security, fraud-prevention, or legitimate business purposes.
Backup copies may remain for a limited period before being securely overwritten or deleted in accordance with our backup and retention procedures.
We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
Because SuperGPT uses third-party AI, cloud, payment, and technology providers, your information may be processed or stored in countries other than Bangladesh.
Where applicable, we take reasonable measures to ensure that such processing is conducted through appropriate contractual, technical, or organizational safeguards and in accordance with applicable law.
Subject to applicable law and technical limitations, you may contact us to:
Requests can be submitted to: support@nagorik.tech
We may need to verify your identity before processing certain requests.
SuperGPT is not intended for use by individuals who are not legally permitted to use such services under applicable law.
We do not knowingly collect personal information from children in violation of applicable legal requirements.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
SuperGPT may contain links to or integrate with third-party websites, applications, payment providers, AI providers, or other services.
We are not responsible for the privacy practices of third-party services. Users should review the applicable privacy policies of those third parties before providing information to them.
We may update this Privacy Policy from time to time to reflect changes in our services, AI models, technology, legal requirements, or data-processing practices.
The updated Privacy Policy will be published on the relevant SuperGPT website or application.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Nagorik Technologies Ltd.
Email: support@nagorik.tech